Master Networks

Policies & Member Guidelines

Copyright Master Networks
Updated and Effective December 2025

Application Approval Process

All Applications will be sent to the Regional Director for approval. There is a 48-hour approval window for the Regional Director to either approve or decline the application. Both Chapter Presidents and Regional Directors will be notified at the time of application for membership and when a decision has been made. If no action is taken within 48 hours of application, the applicant will be automatically approved.

Approval of an application, whether manual or automatic due to timing, does not waive Master Networks’ right to later review, revoke, or take corrective action if eligibility concerns, policy violations, or misrepresentations are identified.

Application Concerns

If there is any concern regarding the application of a new member, it is the responsibility of the current member with that concern to make the Chapter President aware. This should be done prior to the application being approved.

The absence of reported concerns does not limit Master Networks’, Chapter Presidents’, Regional Directors’, Regional Partners’, or Headquarters’ authority to review or act upon an application at any time.

Affiliate Rewards

Affiliate Rewards is Master Networks’ National Revenue Sharing Program where the company shares a portion of the monthly membership revenue. When a Master Networks member refers someone to a Chapter anywhere in the United States who then becomes a Master Networks member, the sponsoring member will earn $10 per month, provided both the sponsoring member and the sponsored member are active members in good standing.

An active member in good standing is defined as a member who is current on membership dues, in compliance with attendance expectations, not under investigation for policy violations, and not subject to suspension or deactivation.

Affiliate Rewards are non-transferable and are payable only while both parties remain active members in good standing. Affiliate Rewards cease immediately upon deactivation, suspension, or termination of membership, regardless of when the referral originally occurred.

Payout requests are made via the HUB and may take up to 14 days to process and disburse to eWallet accounts. Requests will be approved only up to the available account balance and only for active members in good standing.

Members must review their monthly eWallet statement promptly and report any discrepancies within 30 days after the close of the month. After the 30-day grace period, no additional requests for recalculation will be considered.

Attendance and Substitutes

Members are expected to attend their chapter meeting weekly. The company understands last-minute absences happen; for this reason, a member may miss up to three meetings per quarter.

Planned absences are expected to be covered by a substitute as arranged by the member. The substitute acts as the member at the meeting by presenting the member’s sound bite, receiving referrals, and participating on the member’s behalf. Substitutes may include a Master Networks member from another chapter, a co-worker, client, friend, or spouse. The substitute is not required to be a Master Networks member.

Excessive or ongoing reliance on substitutes may be reviewed by Chapter Leadership, Regional Directors, Regional Partners, or Headquarters to ensure the intent of active participation is being met.

Members remain fully responsible for the conduct, professionalism, and policy compliance of any substitute attending on their behalf.

Deactivations

Members must log into the HUB and request a deactivation through the billing tab. Making Chapter Leadership aware of the intention to deactivate or emailing support does not qualify as an official deactivation request.

Members who deactivate within the first month of joining are eligible for a refund of their first month’s dues. The application fee is non-refundable. Deactivation requests must be received at least 72 hours prior to the member’s monthly renewal date.

Deactivation timing and eligibility for refunds are determined solely by the system-recorded date and time of submission within the HUB.

Leave of Absence (LOA)

Members may request a Leave of Absence for medical reasons only. All LOA requests must be submitted through the HUB. If a member is unable to access the HUB, the request must be sent directly to Master Networks Support. Requests made to Chapter Leadership, Regional Directors, Regional Partners, or any individual outside of the HUB or official support channel do not constitute a valid LOA request.

LOA requests must be approved by the member’s Regional Partner or Regional Director. If no Regional Partner or Regional Director is assigned, approval will be handled by Headquarters.

Members may request a 30-day or 60-day Leave of Absence only. Extensions beyond the approved LOA period are not automatic and must be requested directly by the member through their Regional Partner, Regional Director, or Headquarters, as applicable.

During an approved Leave of Absence, monthly membership dues will be placed on hold and the member’s chapter position will be maintained.

At the conclusion of the approved Leave of Absence, the member’s account will automatically return to active status and billing will resume according to the standard automatic billing cycle using the payment method on file. Master Networks does not manually process post-LOA billing.

Member Disputes and Concerns

If there are disputes between members, the members involved are encouraged to attempt to resolve issues alongside their Chapter President. Members are expected to act ethically and in alignment with Master Networks’ Core Values.

If a resolution cannot be reached, the Chapter President should contact the Regional Director or Regional Partner for assistance. Master Networks is not responsible for resolving disputes between members.

MLM Opportunities

Members engaged in Multi-Level Marketing businesses may not present their business with the purpose of recruiting as part of their 30-second or one-minute sound bite or showcase. This policy exists to prevent recruiting activity within chapters.

Refunds

Master Networks is a national membership organization with many benefits of membership. To ensure the structural integrity of the Affiliate Rewards program, refunds will not be granted except during the first month of membership. The application fee is non-refundable.

Sponsoring

All active members in good standing have the right to sponsor and enroll others into Master Networks.

Sponsorship is determined solely by the sponsoring member listed in the HUB at the time of enrollment.

If no sponsor is listed in the HUB, the new member must directly contact Master Networks Support for clarification or correction. Sponsors may not contact Master Networks Support on behalf of a prospective or newly enrolled member to claim, dispute, or modify sponsorship.

Master Networks reserves the right to rely exclusively on HUB records when determining sponsorship and Affiliate Reward eligibility.

Unethical Sponsoring

Unethical sponsoring activities include, but are not limited to, enticing or influencing members to change sponsors. Allegations of unethical sponsoring must be reported to Master Networks Headquarters.

Visiting Other Chapters

Members are encouraged to visit other Master Networks chapters. If the visiting member’s industry is represented in the chapter they are visiting, the member should not ask for referrals from that chapter and should instead speak to the benefit of the industry as a whole.

General Conduct

Members shall safeguard and promote the good reputation of Master Networks and must avoid all deceptive, misleading, unethical, or immoral conduct. Members shall not engage in conduct that may damage the company’s goodwill or reputation.

Any violation of the Affiliate Agreement, these Policies & Procedures, any common law duty, including duties of loyalty, or any illegal, fraudulent, deceptive, or unethical conduct may result in corrective action at the sole discretion of Master Networks, Inc.

Corrective measures may include, but are not limited to, written warnings, required corrective action, withholding Affiliate Rewards during investigation, suspension, involuntary deactivation, legal action, or any other remedy deemed appropriate.

Member Created Marketing Methods, Advertising, and Promotional Material

Members may create their own presentations, advertising, and promotional materials, subject to these Policies. All materials must be submitted to Master Networks Headquarters and receive written approval prior to use or public distribution. Lack of response does not constitute approval.

Trademarks and Copyrights

The name Master Networks, Inc. and related trademarks are proprietary. Unauthorized use of company trade names, trademarks, designs, symbols, or derivatives is prohibited without prior written permission, including use in email addresses, website domains, social media handles, or unapproved materials.

Negative Comments

Complaints and concerns regarding Master Networks should be directed to Headquarters. Members must not disparage, demean, or make negative remarks publicly or privately about Master Networks, its leadership, employees, members, meetings, or programs.

Dispute Resolution

Negotiations.

For claims seeking $5,000 or more that arise from or relate to the Affiliate

Agreement or Policies and Procedures, prior to filing arbitration as set forth below, the parties

shall attempt in good faith to resolve any dispute promptly by negotiation between executives

who have authority to settle the controversy. Any person may give the other party written notice

of any dispute not resolved in the normal course of business. Within 15 days after delivery of the

notice, the receiving party shall submit to the other a written response. The notice and response

shall include (a) a statement of that party's position and a summary of arguments supporting

that position, and (b) the name and title of the executive who will represent that party and of any

other person who will accompany the executive. Within 30 days after delivery of the initial

notice, the representatives of both parties shall meet at a mutually acceptable time and place,

and thereafter as often as they reasonably deem necessary, to attempt to resolve the dispute.

All negotiations pursuant to this clause are confidential and shall be treated as compromise and

settlement negotiations for purposes of applicable rules of evidence.

Mediation.

Prior to filing arbitration as set forth below, the parties shall meet in good faith and

attempt to resolve such dispute through confidential nonbinding mediation. An individual who is

mutually acceptable to the parties shall be appointed as mediator. If the Parties cannot agree on

a mediator, the complaining party shall request a mediator be appointed by the American

Arbitration Association (“AAA”). The mediation shall occur within 60 days from the date on which

the mediator is appointed. The mediator’s fees and costs, as well as the costs of holding and

conducting the mediation, shall be divided equally between the parties. Each party shall pay its

portion of the anticipated shared fees and costs at least 10 days in advance of the mediation.

Each party shall pay its own attorney’s fees, costs, and individual expenses associated with

conducting and attending the mediation. Mediation shall be held in Frisco, Texas and shall last

no more than two business days.

Arbitration.

Except as otherwise provided in the Affiliate Agreement, any controversy or claim

arising out of or relating to the Affiliate Agreement, or the breach thereof, shall be settled

through confidential arbitration. The Parties waive rights to trial by jury or to any court. This

arbitration provision applies to claims that were not successfully resolved through the foregoing

mediation process as well as claims for less than $5,000 not subject to the mediation

requirement. The arbitration shall be filed with, and administered by, the American Arbitration

Association in accordance with the AAA;s Commercial Arbitration Rules and Mediation

Procedures, which are available on the AAA’s website at www.adr.org. Copies of the AAA’s

Commercial Arbitration Rules and Mediation Procedures will also be emailed to the member

upon request to Master Networks Headquarters. Notwithstanding the rules of the AAA, unless

otherwise stipulated by the Parties the following shall apply to all Arbitration actions:

• The Federal Rules of Evidence shall apply in all cases;

• The Parties shall be entitled to all discovery rights permitted by the Federal Rules of Civil

Procedure;

• The Parties shall be entitled to bring motions under Rules 12 and/or 56 of the Federal Rules of

Civil Procedure;

• The Federal Arbitration Act shall govern all matters relating to arbitration. The law of the State

of Texas, without regard to principles of conflicts of laws, shall govern all other matters relating

to or arising from the Affiliate Agreement.

• The arbitration hearing shall commence no later than 65 days from the date on which the

arbitrator is appointed, and shall last no more than five business days;

• The Parties shall be allotted equal time to present their respective cases;

• The arbitration shall be brought on an individual basis and not as part of a class or

consolidated action.

All arbitration proceedings shall be held in Frisco, Texas. There shall be one arbitrator selected

from the panel that the AAA provides. Each party to the arbitration shall be responsible for its

own costs and expenses of arbitration, including legal and filing fees. The decision of the

arbitrator shall be final and binding on the parties and may, if necessary, be reduced to a

judgment in any court to which the Parties have consented to jurisdiction as set forth in the

Affiliate Agreement. This Affiliate Agreement to arbitrate shall survive the deactivation of the

Affiliate Agreement.

The Parties and the arbitrator shall maintain the confidentiality of the arbitration proceedings

and shall not disclose to third parties:

● The substance of, or basis for, the controversy, dispute, or claim;

● The substance or content of any settlement offer or settlement discussions or offers

associated with the dispute;

● The pleadings, or the content of any pleadings, or exhibits thereto, filed in any arbitration

proceeding;

● The content of any testimony or other evidence presented at an arbitration hearing or obtained

through discovery in arbitration;

● The terms or amount of any arbitration award;

● The rulings of the arbitrator or the procedural and/or substantive issues involved in the case.

Notwithstanding the foregoing, nothing in the Affiliate Agreement shall prevent either party from

applying to and obtaining from any court to which the Parties have consented to jurisdiction as

set forth in the Affiliate Agreement a temporary restraining order, preliminary or permanent

injunction, or other equitable relief to safeguard and protect its intellectual property rights, trade

secrets, and/or confidential information, including but not limited to enforcement of its rights

under the Non Solicitation provisions of the Affiliate Agreement.

Contact

 Call 972-294-5740

 2001 Auburn Hills Parkway #503

McKinney, TX 75071

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